At Fslera, we are committed to providing high-quality online learning experiences and digital services. We want you to feel confident when purchasing from us. Please read our refund policy carefully to understand your rights and responsibilities.
Courses & Digital Products
- All our courses, digital products, and services are delivered electronically.
- Once you have purchased and accessed the content (e.g., login details provided, course started, or materials downloaded), we do not offer refunds, as digital goods cannot be returned.
- If you face technical issues that prevent you from accessing the course, please contact our support team at CONTCT US within 7 days of purchase. We will investigate and provide a solution (such as restoring access or replacing the product).
Service-Based Purchases
- For services such as training, consulting, or project-based work, refunds will only be provided if the service has not yet started.
- Once the service has been initiated, no refunds will be granted.
Duplicate or Unauthorized Transactions
- If you are charged twice for the same course or service due to a technical error or billing issue, please contact us immediately. We will verify and issue a refund for the duplicate payment.
Exceptional Circumstances
Refunds may be considered in exceptional cases, such as:
- Incorrect product delivered.
- Major technical errors on our platform that we cannot resolve.
How to Request a Refund
To request a refund (if eligible), please contact us at:
Include the following details:
- Your full name
- Order number
- Date of purchase
- Reason for refund request
Contact Us
If you have any questions about this Refund Policy, please contact us at: